BELOW is a list of available vacancies as of today, Tuesday, May 30, 2023:
1. ROLE: HR Officer
INDUSTRY: InsureTech
MODE: On-site. Lagos.
SALARY: N150,000 - N200,000
RESPONSIBILITIES:
-Oversee the end-to-end recruitment process, including sourcing, screening, and interviewing candidates.
-Facilitate smooth onboarding experiences for new hires, ensuring a seamless transition into the company.
-Serve as a trusted point of contact for employees, addressing their queries, concerns, and requests.
-Promote a positive work environment by resolving employee relations issues and fostering open communication.
-Assist in the development and implementation of HR policies, procedures, and programs to support organizational goals.
-Maintain accurate employee records and ensure compliance with relevant employment laws and regulations.
-Conduct regular performance evaluations and guide performance improvement and career development.
-Collaborate with the HR team to manage employee benefits, leave administration, and payroll processes.
-Stay updated on industry trends and best practices in HR, providing recommendations for continuous improvement.
REQUIREMENTS:
-Bachelor's degree in Human Resources Management, Business Administration, or a related field.
-3+ years of proven experience in a similar HR role, preferably within the technology or insurance industry.
-Solid understanding of employment laws and regulations.
-Strong knowledge of recruitment and onboarding processes.
-Excellent interpersonal and communication skills, with the ability to build rapport with employees at all levels.
-Demonstrated problem-solving and conflict-resolution abilities.
-Attention to detail and strong organizational skills.
-Ability to handle sensitive and confidential information with integrity.
-Proficiency in HRIS software and MS Office Suite.
-Professional certifications in HR (e.g., CIPM, HRCI) are a plus.
To apply for this role, please send your CV in pdf format to [email protected]
NOTE: Only shortlisted candidates will be contacted.
2. JOB TITLE: Senior & Junior Litigation Associates
INDUSTRY: Law Firm
LOCATION: Yaba, Lagos
REQUIREMENTS
-To be suitable for this position, you will be well versed in Litigation and understand the full cycle.
-It is also important that you have managerial/supervisory experience of a litigation team, ideally within a Law Firm setting but is not a pre-requisite.
-Candidates should possess a BL / LLB Degree
-Not less than 7 years experience Post Call to Bar for the Senior Role
-3-4 years post-call for the Junior role.
-Applicant must be fluent in spoken and written English language.
-The candidate should be a mature and experienced lawyer who is versed in litigation at a reputable and dynamic Law Firm.
Interested and qualified candidates should click on this link to apply.
3. JOB TITLE: Partner Support Officer (Intern)
LOCATION: Ojota, Lagos
RESPONSIBILITIES
-Build sustainable communications for managing and supporting the company’s partners.
-Manage the companies involved in the day-to-day partner success
-Oversee the activities of the partners on the platform concerning the clients they service
-Where applicable, prepare invoices to clients and ensure the timely payment of driver partners
-Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)
-Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners
-Where applicable, train and oversee the activities of Vehicle Sales Representatives (VSRs) attached to drivers under a particular business.
-Coordinate reward activities for driver-partners
-Ensure weekly updates of the business transaction sheet for report preparation.
-Provide innovative ideas for better management of truQ’s business partners
REQUIREMENTS AND SKILLS
-Minimum HND educational qualification
-0 - 1 year cognate experience
-Ability to flourish with minimal supervision.
-Proficient in the use of Word, Excel, and Powerpoint.
-Strong interpersonal relationship management skills
-Excellent communication skills (written and verbal)
-Proximity to Ojota is a key consideration.
APPLICATION CLOSING DATE: 30th June 2023.
Interested and qualified candidates should click on this link to apply.
4. JOB TITLE: Customer Service Intern
LOCATION: Lagos
QUALIFICATIONS
-Candidates should possess relevant qualifications and work experience.
-Ability to manage multiple priorities and respond promptly to request
-Previous customer service experience is a plus
-Ability to work in a fast-paced environment and collaborate effectively as a team member
-Ability to communicate at all levels with internal/external clients
-Proficiency in Microsoft Office (e.g. Word, Excel, and PowerPoint)
Interested and qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.
5. VACANCY: ARM Pension Managers (PFA) Limited is one of the first seven Pension Fund Administrators (PFA) granted a license by the National Pension Commission in December 2005. It is part of the Asset & Resource Management Company Limited (ARM) Group, one of Nigeria’s most prominent and respected financial service brands. We have a pre-eminent reputation in Investment Management, Research and Pension Fund Management.
JOB POSITION: Call Centre Agent
LOCATION: Lagos
JOB TYPE: Full-time
RESPONSIBILITIES
-Highly responsible for the timely management of calls (both inbound and outbound)
-Identifying customers’ needs and providing appropriate solutions to their complaints.
-Answer incoming calls and respond to customer’s emails
-Manage and resolve customer complaints
-Sell products and place customer orders in the computer system
-Identify and escalate issues to supervisors
-Provide product and service information to customers
-Research required information using available resources
-Research, identify, and resolve customer complaints using applicable software
-Process orders, forms, and application
-Route calls to appropriate resources
-Document all call information according to standard operating procedures
-Recognize, document, and alert the management team of trends in customer calls
-Follow up customer calls where necessary
-Upsell products and services
-Complete call logs and reports
Other duties as assigned.
REQUIREMENTS
-A First Degree in a relevant field
-1- 3 years of experience in a call centre environment
-Technical expert in related computer applications.
-Able to react effectively and calmly in emergencies.
-Able to maintain customer confidentiality.
-Previous experience in a similar role and high fluency in YORUBA, IGBO or HAUSA language
-Excellent verbal & phone communication skills, with active listening
-Excellent relationship management skills and highly developed emotional intelligence
-Proficient in relevant computer applications.
LANGUAGE PROFICIENCY: Hausa, Igbo, Yoruba Fluency.
APPLICATION DEADLINE: 4th June 2023.
Interested and qualified candidates should click on this link to apply.
6. iWorld Outsourcing Limited is engaged in the business of providing outsourcing services for all business processes in various industries within Nigeria as well as Human Capital Management consulting and advisory services in any area that helps organizations achieve their corporate objectives, which includes but is not limited to the recruitment of qualified workforce, management and outplacement of employees, training and development.
JOB POSITION: Ticketing Supervisor
LOCATION: Lagos
REQUIREMENTS
-Minimum of B.Sc / HND qualification.
-Three (3) years of working experience.
APPLICATION DEADLINE: 30th June 2023.
Interested and qualified candidates should send their CVs to [email protected] using the job position as the subject of the mail.
7. JOB POSITION: Front Desk / Admin Officer
LOCATION: Lekki Phase 1, Lagos
EMPLOYMENT TYPE: Full-time
RESPONSIBILITIES
-Welcome guests/visitors as soon as they arrive at the office.
-Answer, screen, and forward incoming phone calls.
-Receive, sort, report and distribute daily mail/deliveries.
-Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
-Ensure office supplies are monitored, managed, and restocked as when due.
-Inspect projects upon completion to track vendor’s compliance with the initial agreement.
-Ensure cleanliness of Office premises by effective supervision of the cleaning staff.
-Routine inspection of infrastructure, general office equipment (furniture, lightings, fittings) and office premises to ensure they are clean and in good working order.
-Perform other ad hoc tasks assigned by the line manager.
QUALIFICATIONS
-HND / B.Sc in Business Administration, or related fields.
-2 years experience in a Front Desk/Admin Officer role.
-Proficient in the use of Microsoft Excel and Word.
-Sound interpersonal skills.
-Strong customer focus.
-Excellent communication skills (both verbal and written).
-Excellent time management and problem-solving skills.
-A self-starter, well-organized, and a prolific multi-tasker.
SALARY: ₦70,000 – ₦80,000 monthly.
APPLICATION DEADLINE: Friday, 2nd June 2023.
Interested and qualified candidates should send their Application to [email protected] using “Front Desk / Admin Officer” as the subject of the mail.
NOTE: Only qualified candidates will be contacted.
