IN a bid to promote transparency, citizen participation, and efficient service delivery, the Lagos State Government, through its Office of Civic Engagement, has met with the officials of the Ministry of Transportation and all its Agencies on the upgraded Citizens Gate 2.0 Application.
In her address at the meeting held recently at the Ministry of Transportation in Alausa, Ikeja, the Permanent Secretary, Office of Civic Engagement (OCE), Engr. Abiola Kosegbe said communication is paramount for the seamless implementation of any government policy or intervention and called for the urgent need for MDAs to respond in "real-time" to all suggestions, complaints, and inquiries by the citizens.
She also enjoined all accounting officers in the Ministry/Agencies to acquaint themselves with the Citizens Gate 2.0 Application to bridge the communication gap between Lagos Government and its citizens.
Engr. Abiola Kosegbe then explained the need to leverage the large reach of the Ministry of Transportation and its agencies in propagating the upgraded Citizens Gate 2.0 application on their various platforms, adding that all Departments, Ministries, and Agencies are expected to take control of their Citizens Gate 2.0 Application, declaring that this is the motive behind OCE meeting with the MDAs to increase their awareness and get a prompt reply so that the process can become more compact and seamless.
Meanwhile, Engr. Abdulhafis Toriola, the Permanent Secretary, Ministry of Transportation, expressed his appreciation to Engr. Abiola Kosegbe for the meeting, assuring her of his full support in spreading the Citizens Gate 2.0 application on the Ministry's various platforms.
Representatives of the Agencies under MOT that were present at the meeting include the Lagos State Traffic Management Authority (LASTMA), Lagos State Drivers Institute (LASDRI), Lagos State Waters Authority (LASWA), Lagos State Ferry Service (LAGferry), Motor Vehicle Administration Agency (MVAA), Vehicle Inspection Service (VIS), and the Lagos State Parking Authority(LASPA).
